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The CTA distributes over 1 million maps a year, over half a million Downtown Transit Sightseeing Guides and hundreds of thousands of other informational materials.

You can get any of our maps and brochures at both airports at the information booths, at our train stations and City of Chicago information booths at the Chicago Cultural Center and the Historic Water Tower. Or just call the Customer Service Hotline below. Maps
Specific Services

CTA Customer Service Hotline
:

U.S. callers dial 1-888-YOUR-CTA.
For hearing and speech impaired dial 1-888-CTA-TTY-1 or
1-888-282-8891.

Hours: Mon-Fri- 7AM-8PM
Callers outside the U.S. dial
01-312-664-7200, then dial 0.
Hours: Mon-Fri- 8AM-4:30PM
Email: ctahelp@transitchicago.com


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MAPS

New CTA System Map Brochure - eff. June 2008

System Map Brochure (5KB)
The June 2008 Bus & Rail Map reflects current CTA operations, including a complete listing of bus routes that have been added to Bus Tracker, and expanded bus hours/routing and more frequent bus service on select bus routes.

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Español PDF (2MB)
 

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RTA System Map

RTA System Map (8KB)
This map includes information about the six county region overseen by the Regional Transportation Authority, and shows all of the Pace suburban bus routes and Metra rail lines, in addition to CTA service information.

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Three-Track Operation - Phase II

Three-Track Operation - Phase II (7KB)
Progress to improve the Brown and Red lines continues with the next phase of Three-Track operation, which is scheduled to begin March 30, 2008. Three-Track operation will allow the CTA to increase the width of the platforms and install elevators at the Fullerton and Belmont stations. The CTA recommends Brown Line, Red Line and Purple Line Express customers allow extra travel time and leave earlier or later during peak travel times, especially during the morning rush. This brochure provides answers to frequently asked questions and provides suggestions for alternate transit options.

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Español PDF (1.02MB)
Español TXT

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Downtown Transit Sightseeing Guide

Downtown Sightseeing Guide (7KB)
This map shows the Loop area and North Michigan Avenue with icons that mark the major museums and sights downtown. It also shows the location of downtown hotels and includes riding instructions and information for downtown CTA service.

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University of Chicago Service Improvements

University of Chicago Service improvements (8KB)
CTA offers more service more often to the University of Chicago, University of Chicago Hospitals, and the Hyde Park and Kenwood communities. The route schedules and maps for the buses that serve these areas are linked below:

170 U. of Chicago-Midway
171 U. of Chicago-Hyde Park
172 U. of Chicago-Kenwood
173 U. of Chicago-Lakeview Express
174 U. of Chicago-Garfield Stations
192 University of Chicago Hospitals Express


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West Side Service Improvements

West Side Service improvements (8KB)
CTA introduces new and improved train and bus service to the West Side and near West Suburbs. Customers will benefit from more frequent service on the new Pink Line and the Forest Park Blue Line. Enhanced bus routes will also better match customers' travel needs.

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Spanish Text only version
Polish Text only version Word Doc



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SPECIFIC SERVICES

Guide to CTA's New Fare Structure

Guide to new Fare Structure

CTA has a new fare structure effective January 1, 2006. Most CTA fares remain the same. Pay CTA fares with Chicago Card, Chicago Card Plus, Transit Cards, passes or cash. The revised structure enables the CTA to continue to provide the high level of service it has worked hard to achieve and ensure a public transit system designed to serve customers into the future. This brochure details the changes and describes the available fare options.

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Attention Reduced Fare Customers (PDF)
Text Version

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Adopt-A-Station Program

Adopt-A-Station Brochure (8KB)


Become our partner. The CTA Adopt-A-Station Program. The Adopt-A-Station program gives organizations the opportunity to partner with the CTA to make rail stations more inviting and attractive. The program also helps the CTA identify more closely with neighborhoods it serves.

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ADA Brochure

ADA Brochure (10KB)


The CTA is continuing to strive to be more accessible and user-friendly. This brochure contains information on how customers with disabilities can take advantage of the opportunities CTA's mainline service has to offer.

CTA fares have changed. Click here for an update.
Download PDF (376KB)
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Bike & Ride Program

Bike & Ride (8KB)


CTA's year-round Bike and Ride Program allows bicycles on all train routes and on buses that are equipped with bike racks. Our Bike & Ride brochure provides detailed information on the program.

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Group Travel by Bus and Train

Group Travel (7KB)


CTA loves groups. Our 154 bus route, 8 rail line system is ideally suited to move groups of almost any size around Chicago. School groups, reunions, clubs and churches find CTA the hassle-free way to explore Chicago. Economical fares are easy-going on the budget, too.

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Green Line Brochure

Green Line Brochure (12KB)
The Green Line has been serving Oak Park, Downtown and Chicago's South and West side communities for over 100 years. Don't miss the opportunity to ride the Green Line to explore our city's rich heritage, diverse neighborhoods and amazing cultural institutions and community attractions.

CTA fares have changed. Click here for an update.
Download PDF (258KB)
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Office of Inspector General

Office of Inspector General
The Office of Inspector General was created in December 1999 by Ordinance #99-173 of the Chicago Transit Board.

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OIG Guide for Contractors

OIG Guide for Contractors
OIG Guide for Contractors, Subcontractors, Vendors and Suppliers.

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Traveling Safely Brochure

Traveling Safely Brochure (8KB)
Traveling Safely With Children on the CTA Rail System.

CTA fares have changed. Click here for an update.
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Security Tips for Bus & Rail Brochure

Security Brochure (6KB)
The safety and security of our customers is and will always be top priority at the CTA. This brochure offers tips on riding smart, traveling with children and showing courtesy toward fellow CTA customers.

Download PDF (113 KB)
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Safety Tips at Roadway-Rail Grade Crossings

Safety Brochure (8KB)
Learn the warning signs and devices that alert customers to the possible presence of a train - as well as rail grade crossing safety tips.

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Student Riding Permit Brochure

Student Riding Permit Brochure (5KB)
Everything customers need to know about CTA's Magnetic Student Riding Permit. How it works, card benefits, application process, adding value, etc.

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Night Owl Brochure

Night Owl Brochure
For all the Night Owls who need to get somewhere late at night. With information in English, Polish and Spanish inside and maps for all-night bus routes and rail lines.

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Visitor Pass Brochure

Vistor Pass (7KB)
Visitor Passes allow unlimited riding on CTA buses and trains for 1, 2, 3 or 5 days. They're perfect sightseeing tools for locals or out-of-towners. This helpful brochure explains how to use and where to purchase Visitor Passes.

Download PDF (9.9MB)
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Latest information on Visitor Pass Sales Locations

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#19 United Center Service

#19 United Center Service (6KB)
The next time you attend a concert, or basketball or hockey game, fly by traffic and parking hassles by using CTA's #19 United Center Express bus route.

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#130 Grant Park Treasures Bus

Grant Park Treasures #130 (5KB)
For summertime service between downtown Metra terminals, the Sears Tower, the Art Institute and the Museum Campus, this is the bus for you. Timetable is included.

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